SupaBet ABOUT FAQ
Deposit
How do I register using UPI or Paytm? During registration, select UPI or Paytm, enter payment details, and complete your first deposit to activate.
How long does a deposit take to reflect? Deposits via UPI or Paytm reflect instantly; bank cards may take up to 10 minutes.
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is on—100% secure!
Why is the app not downloading? Check internet connection or storage space. Allow unknown sources on Android—retry or contact support.
How much data does app download use? About 15-30 MB. Use Wi-Fi to avoid charges—download now for instant bonuses!
What devices support the app download? Compatible with Android 5.0+ and iOS 12+. Check your device settings before downloading for smooth installation.
Are there additional features in the app compared to the website? Promote app-specific benefits (e.g., live notifications).
Can I use bonus codes on the app? Highlight code redemption process for app users.
Each Bonus
How do I get referral bonuses? Share your link, friend deposits â‚ą500+, you get â‚ą50. Unlimited invites!
How do I activate tournament bonuses? Join events like ₹13.5 Lakh Slots Tourney—bonuses auto-applied on entry.
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + â‚ą1,000 monthly. Deposit more to qualify.
What if I don't want the bonus? Yes, log in daily for â‚ą10-50 free credits. Streak bonuses up to â‚ą200!
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revert—contact support if needed.
Can I withdraw bonus money immediately? No, meet wagering requirements (e.g., 2x bonus). Withdraw winnings after fulfillment.
Games
Form sets and sequences with 13 cards. Practice free, then bet ₹10—win up to ₹1 Lakh!
Are there tournaments for games? Yes, weekly ₹13.5 Lakh Slots Tourney—entry ₹100, prizes shared among winners.
Login & Register
Why is mobile verification required? For security and bonus eligibility. OTP ensures it's your number—takes 10 seconds.
Why is my registration pending? Awaiting manual review for security. Complete in 1 hour—check email for approval notification.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
Does support offer guidance for new users? Yes, agents provide step-by-step help for registration, deposits, and placing first bets, tailored for beginners.
How do I report a bug in the betting platform? Submit details via the “Feedback” tab or email support with screenshots and a description of the issue.
Can support assist with self-exclusion for responsible gaming? Yes, they help set self-exclusion periods (1-6 months) and provide resources for gambling support.
How do I check the status of my support ticket? Use the ticket ID provided in the confirmation email to track updates via live chat or account dashboard.
Can I get live chat support during major events like IPL? Yes, additional agents are deployed during high-traffic events to ensure uninterrupted support.
Can I get assistance with setting betting limits? Support can guide you to set daily/weekly deposit or betting limits in the account settings for responsible gaming.
What are the operating hours for customer support? Customer support is available 24/7, including holidays, to assist with account, payment, or betting queries.
Withdraw
Can I withdraw bonus winnings? Yes, after 1x wagering. Track progress in "Bonuses"—withdraw eligible amounts anytime.
Are there withdrawal fees? No fees from our side. Bank charges may apply (₹10-50)—check your statement.
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